Delivery & Return

We bring your skincare to your door — all across Pakistan.

Your order is packed with care and shipped straight to your doorstep, because your skincare routine shouldn’t have to wait.

Delivery Information

• Orders are typically delivered within 3–7 working days.
• Deliveries to remote or hard-to-reach areas may take a little longer — we appreciate your patience.
• Free shipping on all orders above Rs. 4,000.
• A flat delivery charge of Rs. 250 applies to orders below Rs. 4,000.

Return & Refund Policy

As a skincare brand, the health and safety of our customers is our top priority. Due to the nature of our products — which are applied directly to the skin — we are unable to accept returns or exchanges once an order has been delivered. This policy exists to protect every customer from receiving products that may have been opened, used, or tampered with.

We kindly ask you to:

• Review your order carefully before confirming your purchase.
• Check the product description and ingredients to ensure it suits your skin type.
• Reach out to us before ordering if you have any questions or concerns — we’re always happy to help you choose the right product.

Need Help? We’ve Got You.

Get in touch with us through

•  Social Media: Message us on our official social media pages
•  Email: info@whizlaboratories.com
• Call / WhatsApp: +92 345 9739898

We’re here to make sure every experience with Whiz Laboratories is a great one.