Frequently Asked Questions
What types of products does Whiz Laboratories offer?
Whiz Laboratories provides high-quality cosmeceutical and nutraceutical products, including haircare (e.g., Piligrow Hair Spray, Anagen Shampoo), skincare (e.g., Bio One Vitamin C Serum, Actiwhite Facewash), sunscreens and supplements like OSTIRIZ Vitamin D3 Sachets.
How can I place an order on the Whiz Laboratories website?
Visit the “Shop” section, search for your desired product, select it and add it to your cart. Proceed to checkout, enter your shipping and payment details and confirm your order. You’ll receive a confirmation email once completed.
Is there free delivery on orders?
Yes, we offer free delivery on all orders over PKR 2,500. For orders below this amount, standard shipping fees apply. Check our website for current promotions and discounts.
How long does delivery take in Pakistan?
Delivery typically takes 3–7 business days within Pakistan, depending on your location. You’ll receive tracking information once your order is shipped.
Can I order Whiz Laboratories products internationally?
Currently, we primarily serve customers in Pakistan. For international shipping inquiries, please contact us at info@whizlaboratories.com.
Are Whiz Laboratories products safe to use?
Yes, all our products are developed with high-quality ingredients and meet strict safety standards, as ensured by our ISO certification. Always follow the usage instructions provided with each product.
Are Whiz Laboratories products tested on animals?
No, our products are cruelty-free. We prioritize clean beauty and ethical practices in developing our cosmeceutical and nutraceutical products.
How can I contact Whiz Laboratories for support?
Reach out to us at info@whizlaboratories.com or visit our contact page. Our team is available to assist with product inquiries, orders or feedback.
Do you offer discounts for bulk purchases?
Yes, we occasionally offer discounts on bulk orders or promotions like free delivery over PKR 4000. Check our website or contact us for current offers.
How can I stay updated on new products and promotions?
Subscribe to our newsletter via the website or follow us on Instagram (@whizlaboratories) for the latest product launches, discounts and a chance to be featured in our customer highlights.
Still have more questions?
If you have any queries or need immediate assistance, our team is here to help! Please reach out to us at info@whizlaboratories.com, and we’ll get back to you as soon as possible.