FAQ’s

Whiz Laboratories provides high-quality cosmeceutical and nutraceutical products, including haircare (e.g., Piligrow Hair Spray, Anagen Shampoo), skincare (e.g., Bio One Vitamin C Serum, Actiwhite Facewash), sunscreens and supplements like OSTIRIZ Vitamin D3 Sachets.

Visit the “Shop” section, search for your desired product, select it and add it to your cart. Proceed to checkout, enter your shipping and payment details and confirm your order. You’ll receive a confirmation email once completed.

Yes, we offer free delivery on all orders over PKR 3500. For orders below this amount, standard shipping fees apply. Check our website for current promotions and discounts.

Delivery typically takes 3–7 business days within Pakistan, depending on your location. You’ll receive tracking information once your order is shipped.

Currently, we primarily serve customers in Pakistan. For international shipping inquiries, please contact us at info@whizlaboratories.com.

Yes, all our products are developed with high-quality ingredients and meet strict safety standards, as ensured by our ISO certification. Always follow the usage instructions provided with each product.

Piligrow Hair Spray is a topical spray. Apply it to a clean, dry scalp as directed on the packaging, typically 1–2 times daily and massage gently to promote hair strength and reduce breakage.

The different percentages indicate the concentration of glycolic acid. The 5% cream is milder for sensitive skin, while 10% and 12% are stronger for more intensive exfoliation. Consult a dermatologist to choose the right option for your skin type.

Yes, Actiwhite Facewash is suitable for oily skin, as it helps cleanse and control excess oil, leaving your skin refreshed. Customer reviews, like Saira’s, praise its effectiveness for oily skin.

Beauwell Skin White Serum is designed to brighten and revitalize most skin types. However, if you have sensitive skin, perform a patch test first or consult a dermatologist.

OSTIRIZ Plus Vitamin D3 Sachets support bone health, immune function and overall wellness. They are easy to consume by mixing with water or juice, as shown in our product imagery.

Apply Bio One SPF 60 Sunscreen Cream generously to exposed skin 15–30 minutes before sun exposure. Reapply every 2 hours or after swimming/sweating for optimal protection.

Yes, we accept returns or exchanges within 7 days of delivery if the product is unused and in its original packaging. Contact info@whizlaboratories.com for return instructions.

No, our products are cruelty-free. We prioritize clean beauty and ethical practices in developing our cosmeceutical and nutraceutical products.

Most Whiz Laboratories products, including Bio One Vitamin C Serum, have a shelf life of 1–2 years when stored in a cool, dry place. Check the packaging for the exact expiry date.

Reach out to us at info@whizlaboratories.com or visit our contact page. Our team is available to assist with product inquiries, orders or feedback.

Yes, we occasionally offer discounts on bulk orders or promotions like free delivery over PKR 3500. Check our website or contact us for current offers.

Our products combine scientific expertise and high-quality ingredients to address skincare and wellness needs, backed by ISO certification and a dedicated team focused on building a healthier society.

Yes, many of our products, like Piligrow Hair Spray and Anagen Shampoo or Actiwhite Facewash and Bio One Vitamin C Serum, can be used together. Follow product instructions or consult a professional for a personalized routine.

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