Privacy Policy

Last updated: June 1, 2026

This Privacy Policy describes how Whiz Laboratories (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from whizlaboratories.com (the “Service”).

By using our Service, you agree to the collection and use of information as described in this Policy.

Interpretation and Definitions

• Account — A unique account created for you to access our Service.
• Company — Refers to Whiz Laboratories, Pakistan.
• Cookies — Small files placed on your device by our website to remember your preferences and browsing activity.
• Country — Pakistan.
• Device — Any device used to access our Service (computer, mobile, tablet).
• Personal Data — Any information that identifies or can identify you as an individual.
• Service — Refers to the Whiz Laboratories website at whizlaboratories.com.
• Service Provider — Third-party companies or individuals who process data on our behalf to help operate and improve our Service.
• Usage Data — Data collected automatically through your use of the Service (e.g., pages visited, time spent).
• You — The individual or entity accessing our Service.

What Data We Collect

Personal Data

When you place an order, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order history and product preferences (e.g., skincare concerns, hair type)

Usage Data

Automatically collected when you use our site:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers and operating system

Cookies and Tracking Technologies

We use cookies and similar technologies (beacons, tags, scripts) to improve your experience on our site.

You can instruct your browser to refuse cookies, but some parts of our Service may not function properly as a result.

How We Use Your Data

We use your personal information to:

• Process your orders — fulfill purchases of our skincare, haircare, and sun protection products
• Manage your account — give you access to order history, saved addresses, and personalized recommendations
• Communicate with you — send order confirmations, shipping updates, and customer support responses
• Send promotions — notify you about new products, bundle offers, or discount codes (only if you’ve opted in)
• Improve our Service — analyze usage trends to enhance our website and product catalog
• Legal compliance — meet any obligations required by Pakistani law

Sharing Your Information

We do not sell your personal data. We may share it only in the following cases:

• Service Providers — trusted third parties who help us run our website, process payments, or deliver orders (they are bound to protect your data)
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred (you will be notified)
• Legal requirements — when required by law, court order, or government authority
• With your consent — for any other purpose only if you explicitly agree

Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your orders and manage your account
• Comply with legal obligations
• Resolve disputes and enforce our policies

Usage data is generally kept for a shorter period unless needed for security or service improvement purposes.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Delete your data — by signing into your account settings or contacting us directly
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed at anyone under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us and we will remove it promptly.

Third-Party Links

Our website may contain links to external sites (e.g., social media, partner brands). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the “Last updated” date at the top of this page
• Notify you via email or a notice on our website before changes take effect

We recommend reviewing this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us:

Email: info@whizlaboratories.com